FAQ's - Frequently Asked Questions

HOW DO I CONTACT SOMEONE ABOUT AN ORDER?

You can contact our website support team at either theunparalleledboutique@gmail.com or 706-566-4812 during normal business hours.

IF AN ITEM IS NO LONGER AVAILABLE ONLINE, IS THERE ANY WAY FOR ME TO ORDER IT?

Sometimes if an item is out of stock online, you can email theunparalleledboutique@gmail.com and we will do everything to locate the item or provide an update of when the product will be available again.

RETURNS

WHAT IS YOUR RETURN POLICY?

Please find a copy of our return policy Click Here

HOW SOON WILL MY RETURN BE PROCESSED?

All orders received Monday through Friday, excluding holidays, are guaranteed to be processed within two business days. After your return has been processed, you will receive an email containing the new amount of your store credit and a certificate number that can be used to redeem your credit. Shipping charges are non-refundable.

WHERE DO I SHIP MY RETURN?

To return any items of your purchase, please ensure that all criteria listed in the return policy has been met. After verifying, please fill out the return portion of your original sales receipt, and include with your return, in either its original package or packaged so that it will not get damaged in shipment. We suggest that you send the items back using a tracking number. We are not responsible for items that are lost or damaged while in-transit to us. Once your return is packaged and ready to ship with the return form included please ship to: 

The Unparalleled Boutique
1113 Broadway
Columbus, GA 31901

706-566-4812